ACS support is delivered via a comprehensive range of skills and resources

Within our dedicated Doncaster technical assistance centre. From here all incidents are managed and dealt with in the most efficient and time effective manner. Our approach is delivered through a wide network of experienced directly employed field engineers allowing us to offer a responsive and efficient support solution to our Customers.

ACS has developed a suite of flexible managed IT Support Services

To help you reduce costs and relieve the headache of managing IT systems and ongoing IT projects. ACS is a trusted IT partner which can assist with, maintain and manage your business technology allowing you to focus on your business goals and objectives As a leader in the IT industry field, ACS have been exceptionally successful in providing service management for a broad portfolio of services. Our customer base consists of organisations of every size and sector. With a range of IT lifecycle support solutions ranging from simple, traditional break-fix and callout to a fully-outsourced end-to-end managed IT service, we offer the breadth and flexibility to deliver additional business value to any business type or internal IT team

Services include:

• UK, coverage from our Doncaster head office.
• A single point of contact for all related incidents
• Networking devices & server support
• Guaranteed responses and fixes within defined service level agreement
• A vast amount of directly employed skilled and accredited field based engineers backed up by specialist consultants
• Dedicated Service Desk and call logging facility
• Service delivery management
• Remote and onsite trouble shooting services